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Virgin Media email is the mail program from Virgin Media Email. With the Virgin Media mail you can send and receive emails from anywhere in the world. You only need a desktop, smartphone, tablet or laptop with an internet connection.
Go to Virgin Media email
Access Virgin Media email
To get acces to the Virgin Media email you need login credentials. If you don’t want to use the webmail in a browser. You can use alternate programs like Outlook or Apple Mail. For these programs you need different settings. You can find the IMAP, POP3 and outgoing SMTP setting below.
Secure Virgin Media Email connection
Your email box is a private box with all your mail inside. You don’t want anyone to read your emails with private information. While traveling inside or outside your country you will use public WiFi connections to open your email and even for browsing the internet. While you are connected to a public hotspot you are not using the internet with a secure connection. Everything you do (browsing, mailing) is visible for the owner of the public hotspot. You don’t want this! VPN is the solution to this problem. With VPN you setup a private connection to the internet. This will ensure you that everything you do is hidden. Read more on VPN here
FAQ
The most frequently asked questions about webmail.
Other webmail providers
Virgin Media email settings
Below you will find the settings like POP3,IMAP,SMTP for the Virgin Media email. Also videos to install webmail on ios and android.
1. Make sure you’ve enabled IMAP in your main Virgin Media Mail settings
2. Open the Settings app on your device
3. Tap Mail, Contacts, Calendars
4. Tap Add account…
5. Tap Other.
6. Tap Add Mail Account.
7. Enter your:
- Name – your full name. For example, Richard Branson
- Address – your email address. For example, richard.branson@virginmedia.com
- Password – your email password
- Description – a description of the email account. For example, Virgin Media Mail
8. Tap Next
9. On the New Account screen, make sure IMAP is selected
10. Enter the following details in the Incoming Mail Server section:
- Host Name – imap.virginmedia.com
- User Name – your email address. For example, richard.branson@virginmedia.com
- Password – your email password
11. Enter the following details in the Outgoing Mail Server section:
- Host Name – smtp.virginmedia.com
- User Name – your email address. For example, richard.branson@virginmedia.com
- Password – your email password
12. Tap Next
13. Once your account is verified, tap Save
You can now return to your Apple device’s Home screen where you’ll be able to use the Mail app to view, send and receive Virgin Media Mail.
Go to the Tools menu and select Account Settings….
A window entitled ‘Account Settings’ will open with the E-mail tab selected. If you have not set up an e-mail account before, the window will appear empty.
Click the New… button to set up your e-mail account.
A window entitled ‘Account Auto Setup’ will open. Tick the box labelled Manually configure server settings or additional server types. This will grey out the other fields.
Click Next to continue.
Select Internet E-mail as the type of e-mail service.
Click Next to continue.
Now enter the following e-mail account settings.
| Your Name | Your name as you would like it to appear to others when you send them an e-mail. We recommend entering your real name, although any name can be used. |
| E-mail address | Your Virgin Media e-mail address. Remember that the part after the @ symbol should correspond to your type of account, e.g., richard.branson@virginmedia.com. |
| Account Type | POP3 |
| Incoming mail server | pop3.virginmedia.com |
| Outgoing mail server (SMTP) | smtp.virginmedia.com |
| User Name | Use entire e-mail address.
e.g., richard.branson@virginmedia.com |
| Password | Enter the password for your e-mail account. If you don’t know the password for your account you can reset it using the forgotten password tool in My Virgin Media. |
| Require logon using Secure Password Authentication (SPA) | Unticked |
See the Related Articles section for settings for each type of Virgin Media e-mail account.
Now click the More Settings… button in the bottom-right corner.
A window entitled ‘Internet E-mail Settings’ will now open, with the General tab selected.
If you wish you may edit the name of the mail account on this screen. This can be useful if you have more than one e-mail account set up and would like an easy way to distinguish between accounts.
Select the Outgoing Server tab.
Enter the following settings in the Outgoing Server tab.
| My outgoing server (SMTP) requires authentication | Ticked |
| Log on using | Selected |
| User Name | Use entire e-mail address.
e.g., richard.branson@virginmedia.com |
| Password | Enter the password for your e-mail account |
| Require Secure Password Authentication (SPA) | Unticked |
Note: Some customers who use Outlook 2007 with an @ntlworld.com email account may need to switch off SMTP authentication only if they’re experiencing difficulty sending email using the settings given above. They can do this by unticking ‘My outgoing server (SMTP) requires authentication’. Alternatively, upgrading to a different version of Outlook will resolve the issue.
See the Related Articles section for settings for each type of Virgin Media e-mail account.
Now select the Advanced tab.
Enter the following settings in the Advanced tab.
| Incoming server (POP3) | 995 |
| This server requires an encrypted connection (SSL) | Ticked |
| Outgoing server (SMTP) | 465 |
| Use the following type of encrypted connection | SSL |
See the Related Articles section for settings for each type of Virgin Media e-mail account.
You may find that e-mail performance is improved if you move the Server Timeouts slider bar setting to 5 minutes.
Click OK to close the Internet E-mail Settings window and return to the Add New E-mail Account window.
Your e-mail account has now been set up. If you wish to test your settings, click theTest Account Settings… button.
The test will check that your settings can be used to log in to the mail server and send a test e-mail message. If these tests are successful you should see two green tick marks.
Click Close to exit the test and then Next to end the setup process.
The setup is now complete.
Click Finish to exit the Add New E-mail Account wizard.
The Account Settings window will reappear with your new e-mail account listed.
Click Close to exit this window.